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YOUR HOME DIDN'T SELL. I'LL TELL YOU WHY - HONESTLY.
Before you relist with anyone including me, you deserve an honest answer about what went wrong. After 23 years of taking on expired listings, I can tell you that nearly every expired sale
falls into one of two diagnoses:
1. The pricing was off -or-
2. The wrong buyer pool was targeted.
Knowing which diagnosis fits your home determines whether you need to reprice strategically or change the deal structure entirely. All expired listings have either a poor opportunity structure or market-condition pricing root cause that no amount of additional marketing can fix.
My diagnostic takes about twenty minutes in your home. It's free, with a written summary you keep as a gift - regardless of whether we end up working together.
HERE'S WHAT I DO FOR YOU - in order:
1. Ask you what you think went wrong. Most agents skip this - it's usually the most accurate
read in the room.
2. Review your prior listing data: showing volume, feedback, price adjustments, days on market, offer history, pictures (professionally hired?).
3. Run my own pricing read: looking at active comparables, under contract as well as solds - active and pendings tell you who you're competing against right now.
4. Generate my Market Trend Analysis: Supply vs Demand, Price vs. Time and a Fannie Mae 1004 Market Conditions (it's in every bank appraisal & agents don't even know this.)
5. Walk the home with fresh eyes. What does the buyer pool need to see that they didn't see last time?
6. Give you the diagnosis out loud & in writing: Honestly. Sometimes the answer is to relist now with changes. Sometimes it's to wait. I'll tell you which I see.
One hour. One conversation. An honest diagnosis you can use either way.
Please reach us at justin@libertasrealestate.com if you cannot find an answer to your question.
A: A listing expires when the listing agreement's term ends without the property having sold. The standard Phoenix-area listing agreement runs three to six months. When it expires, the seller and the listing agent are no longer contractually bound, and the seller is free to relist with a different agent, sell on their own, or take the property off the market entirely. Expired listings are tracked publicly in the MLS, which is how other agents identify them for outreach.
A: Homes in the Greater Phoenix typically don't sell for one of four reasons: 1.) list price was calibrated to a seller's hope rather than current sub-market absorption rate, 2.) the listing wasn't matched to the right buyer pool, 3.) the home's structural advantages (assumable rate, seller-financing potential, lease-option flexibility) weren't positioned in the marketing, or 4.) the agent's strategy was a generic MLS template that didn't account for the home's specifics.
Justin's free written 7-point diagnostic identifies which of these caused your expiration.
A: Yes. Once your listing agreement has expired or been formally cancelled, you are free to engage any agent you choose. The new agent will file a new listing in the MLS as a fresh property record, though sophisticated buyers and buyer agents will be able to see the prior listing history. Repositioning the home with new photography, an updated description, and where appropriate a strategic price reset is usually more effective than simply relisting at the same price with the same agent.
A: Whether to lower price or change strategy depends on the diagnosis of why the home didn't sell. If pricing was the issue (no offers, low showing volume, consistent feedback about price), repricing usually solves it. If the buyer pool couldn't qualify (offers came in but didn't close, financing kept falling through), the answer is structural — consider seller financing or a different buyer-targeting approach rather than another price cut. If marketing missed the audience (decent showing volume but no offers), repositioning the listing — new photos, new description, fresh launch energy — can produce different results without dropping price. The right move is rarely just "lower the price."
A: In Greater Phoenix, the technical minimum wait is zero days, but the strategic minimum is typically 45 days from when the original listing expired or cancelled. This allows the listings “days on market” to reset in MLS history, removes the stale-listing signal, and gives time to repair, restage, or reposition. If the expiration was caused by buyer pool mismatch rather than price, a relist can sometimes happen immediately with a structural repositioning rather than a wait.
A: An expired listing diagnostic is a written analysis of why a home failed to sell during its previous listing period. It covers seven points: pricing calibration, photo and listing asset quality, buyer pool match, structure visibility, showing-to-offer ratio, days-on-market trajectory, and negotiation pattern. The diagnostic should be in writing, specific to the property, and delivered before the seller commits to a new listing strategy.
A: Yes! When the second strategy addresses the actual reason for the first expiration. Phoenix homes that expired due to buyer pool mismatch or hidden structural value (assumable mortgages, seller-financing potential) often sell within 30 days of a strategic relist that headlines those features and targets a different audience.
A: Yes. Justin provides a written 7-point diagnostic for expired and cancelled listings in the Greater Phoenix area. The document is delivered to the seller as a free gift whether they choose to relist with him or not.
Justin Thorstad, PLLC is a licensed Arizona real estate Broker in Arizona, Department of Real Estate License #BR541826000 operating under Libertas Real Estate. All information on this website is provided for general educational and informational purposes only. Nothing on this website constitutes legal, tax, financial, investment, mortgage, or accounting advice. Real estate transactions involve significant financial and legal complexity. Before structuring any transaction - particularly transactions involving seller financing, IRC §453 installment sales, 1031 exchanges, or other creative structures. You should engage licensed qualified professionals including a licensed Arizona attorney for legal review, a Certified Public Accountant for tax planning, and a licensed mortgage loan originator if loan origination services are required. Market statistics referenced on this website are from publicly available sources at the time of publication. Real estate markets change continuously; historical performance is not a guarantee of future results. All transactions are subject to verification, market conditions, applicable law, and the satisfaction of all closing conditions. Equal Housing Opportunity.
© 2026 Justin Thorstad, PLLC. 602-348-8534 justin@libertasrealestate.com 250 N. Litchfield Rd. #261 Goodyear, AZ 85338. All rights reserved. · Licensed Arizona Real Estate Broker · Arizona Department of Real Estate License #BR541826000· Libertas Real Estate · Equal Housing Opportunity. Information on this site is for educational purposes only and is not legal, tax, or financial advice.